Legal
Accessibility Statement
Effective Date: January 1, 2025 | Last Updated: March 1, 2026
Our Commitment to Accessibility
TBF Insurance Group, LLC ("TBFInsure") is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to ensure we provide equal access to all users.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.
We are actively working toward full WCAG 2.1 AA conformance. Some areas of the Site may not yet fully conform, and we are committed to addressing known gaps on an ongoing basis.
Accessibility Features
Our Site is designed with the following accessibility features in mind:
- Semantic HTML markup to support screen readers
- Sufficient color contrast ratios throughout the design
- Text alternatives for non-text content
- Keyboard-navigable interface elements
- Descriptive link text and form labels
- Resizable text without loss of content or functionality
- Consistent navigation structure across pages
Assistive Technologies Supported
We aim to support the following assistive technologies:
- Screen readers (including JAWS, NVDA, and VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Known Limitations
While we strive to ensure the entire Site is accessible, some third-party content, embedded tools, or legacy pages may not fully meet WCAG 2.1 AA standards. We are actively working to address these limitations. If you encounter an accessibility barrier, please contact us so we can address it promptly.
Americans with Disabilities Act (ADA) Compliance
TBFInsure is committed to compliance with Title III of the Americans with Disabilities Act (ADA) as it applies to public accommodations and commercial facilities, including websites that serve the general public. We take complaints and feedback about accessibility seriously and will make reasonable modifications to our digital content to ensure equal access.
Feedback and Contact Information
We welcome your feedback on the accessibility of our Site. If you experience any accessibility barriers or have suggestions for improvement, please contact us:
TBF Insurance Group, LLC
Accessibility Coordinator
1289 Clint Moore Road, Boca Raton, FL 33487
Phone: 954-510-5555
Email: accessibility@tbfinsure.com
We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.
Alternative Access
If you are unable to access any content or functionality on this Site due to a disability, please contact us by phone or email. We will work with you to provide the information or service you need through an alternative accessible format.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may contact the following external bodies:
- U.S. Department of Justice, Civil Rights Division: www.ada.gov
- U.S. Department of Health and Human Services, Office for Civil Rights
Assessment and Review
TBFInsure assesses the accessibility of this Site through self-evaluation and periodic third-party audits. We review and update this statement on an annual basis or whenever significant changes are made to the Site.